Fake lashes for the WIN!! 🤩🙌🏻
Learning to trust the professional and their process. Until recently, I was in desperate need of a new headshot—mine was over 10 years old! 😱 But I wasn’t going to book just anyone; it had to be the right fit….
Tag Archives: client relationships
I lost my longest-term client. Here’s what I’m doing next »
I’m not gonna lie… 2024 started out pretty rocky. I found out mid-January that Charlotte Mecklenburg Library, a dream education client whom I’ve served as primary design and branding partner to for 15+ years, wasn’t renewing my contract effective February…
Ready to double the donations from your annual / impact report?
Remember Ralphie’s daydream from “A Christmas Story” when he turns in his theme on “What I Want for Christmas”? How Miss Shields swoons over his masterpiece while Ralphie’s carried on the shoulders of his fellow classmates and blows kisses of…
Don’t gamble with your brand! The make-or-break impact of photography
As they say here in the South, “Happy Fall, Y’all!” I’m always amazed at the renewed delight I feel come early October when autumn leaves begin to color our world in shades of red and rust. There’s a crispness in…
Getting your brand story “just right”
How long’s it been since you’ve taken a hard look at your brand story? If you’re looking to inject new energy, enthusiasm and authenticity into your organization’s marketing efforts, your brand story is the only place to start. That was the case…
Does your creative team have enough left-brain moxie?
As the creative director, owner and chief bottle washer at km design, I wear many hats. (That may be the understatement of the year!) But it might surprise you to know which of those I feel is most important. Without question, the…
Checking in (+) a feel-good playlist
How are you doing? You’ve been on my mind a lot amidst all the warnings, cancellations and uncertainty surrounding the coronavirus. Have you regained your footing yet? Yeah, me neither! As a single woman who works out of her home…
Email vs. phone – which to use when
You probably know that communication is first and foremost in my book. Last time, I talked about flexible timelines, and today, I’d like to share more about how I communicate with you during a project. Generally speaking, email is a great way to…
